IRIS Problem Reporting and Support Request System

System Outage Center

***Attention: The Outage Calendar Has Moved***
On April 3rd, 2006, University Technology Services began using a new system to communicate outages and other information to the University community, called the IT Connection. If you are a current subscriber of the outages listserv, you will continue to receive the same messages, but in a more organized template. Once the subscription is activated for IT Connection, you will need to sign up for this system in order to receive outage notification and other alerts in your e-mail. These can be customized to the types of messages you wish to receive. As of November 2006, the subscription for IT Connection has not yet been activated.

Please visit http://itc.sc.edu to view the new system. Call the UTS Help Desk at 777-1800 for more information or questions. You will be required to use your network username and password to enter IT Connection.

Unresolved Outages and Outages Reported for Today

Description

Status

No outages are currently reported for today.

Outages This Month

Description Status

No outages are currently reported for this month.

Future Planned Outages

Description Status

No planned outages are currently reported.

[ view outages prior to current month ]

Special Note:
University Technology Services understands that with some outages, customers may not be able to access the outage reporting system. The system can be used to review why an outage occurred and to review planned outages.

Other Options

Create a Support Ticket

Status Legend

UNRESOLVED
Technicians are currently working on the outage.

UPDATED
More information is available about the outage.

RESOLVED
Technicians have repaired the outage.

PLANNED
Outage is planned to take place on future date.